Gift Vouchers
If you would like to give someone a Villa Frantzén gastronomic experience, you can book and purchase a voucher from the restaurant. Vouchers can be redeemed in either the Villa Frantzén restaurant or the Villa Frantzén Cocktail Bar.
We can send the voucher to any address. Postage within Thailand is a service free of charge. For international postage, additional fees apply.
Each voucher is single-use, given a unique code, and is valid for one year from the date of purchase.
To book your gift certificate please provide details: for whom, from whom, and the gifted amount and contact reservations@villafrantzen.com
More details in terms & conditions, below.
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Terms & conditions:
1. The voucher may be purchased at the Villa Frantzén restaurant during the restaurant opening times or a request can be made via email to reservations@villafrantzen.com. The voucher value must be specified by the person purchasing the voucher and a name, contact number and email must be provided to be assigned to the voucher.
2. The voucher is single-use and valid for 12 months from the date of issue. Unused vouchers will not be refunded or attributed to any transactions past their expiry date.
3. The minimum purchase value of a voucher is 1000 THB.
4. Vouchers may be redeemed for gastronomic experiences at Villa Frantzén restaurant and Villa Frantzén Cocktail Bar in Bangkok. They cannot be redeemed at any other restaurants in the Frantzén Group.
5. Each voucher possesses a unique code that is ascribed to a particular guest name. Guest, when making a booking should inform of the voucher number during reservation and must present the voucher upon reservation in order to redeem it. Photos or photocopies of the vouchers will not be accepted to honor the payment. After use, the restaurant will retain the voucher to mark it as used.
6. When purchased, the voucher can be shipped to any given address. For vouchers mailed within Thailand, no additional fee is applied. For gift cards sent via international mail, an additional postage fee applies. Charges depend on the country of destination and postage provider.
7. The gift card does not entitle guests to priority service upon reservation and it may be difficult to get a table on a desired date and time. Even with a gift card, guests need to go through the standard advance booking process via the restaurant website or email reservations.
8. If the final bill amount exceeds the voucher value on the evening, the voucher value will be deducted from the final bill and the remaining balance must be paid by cash, credit, or debit card.
9. If the final bill amount is less than the voucher value, Villa Frantzén restaurant and/or Villa Frantzén Cocktail Bar will not compensate for the difference, nor will they issue a new voucher for the remaining amount.
10. Villa Frantzén gift cards are non-refundable and cannot be redeemed for cash.
11. Gift cards cannot be replaced if lost or stolen.
12. Villa Frantzén reserves the right to replace or amend the above-mentioned conditions from time to time including introducing new fees for the menu. All owners of purchased vouchers will be informed of any upcoming changes.